{"SystemName":"CancellationAndRefund","IncludeInSitemap":false,"IsPasswordProtected":false,"Password":null,"Title":"Cancellation And Refund","Body":"\u003Cdiv class=\u0022MuiBox-root css-0\u0022 style=\u0022box-sizing: inherit; color: rgb(33, 53, 84); font-family: Lato, sans-serif; font-size: 16px;\u0022\u003E\u003Cdiv class=\u0022compalinace-page\u0022 style=\u0022box-sizing: inherit; background: none;\u0022\u003E\u003Cdiv class=\u0022compalinace-content\u0022 style=\u0022box-sizing: inherit; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; border-top-left-radius: 32px; border-top-right-radius: 32px; padding: 32px 24px;\u0022\u003E\u003Cdiv class=\u0022content-container\u0022 style=\u0022box-sizing: inherit; margin: initial; max-width: initial;\u0022\u003E\u003Cp class=\u0022updated-date\u0022 style=\u0022box-sizing: inherit; margin: 16px 0px 0px; color: rgba(33, 53, 84, 0.67); font-weight: 700;\u0022\u003ELast updated on Oct 29th 2025\u003C/p\u003E\u003Cp class=\u0022content-text\u0022 style=\u0022box-sizing: inherit; color: rgb(81, 89, 120); margin: 16px 0px 0px; font-size: 14px; line-height: 20px;\u0022\u003ERACHNA CHANANA believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:\u003C/p\u003E\u003Cul class=\u0022unorder-list\u0022 style=\u0022box-sizing: inherit; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;\u0022\u003E\u003Cli class=\u0022list-item\u0022 style=\u0022box-sizing: inherit; padding-left: 5px;\u0022\u003E\u003Cp class=\u0022content-text list-text\u0022 style=\u0022box-sizing: inherit; color: rgb(81, 89, 120); margin: 8px 0px 0px; font-size: 14px; line-height: 20px;\u0022\u003ECancellations will be considered only if the request is made within 6-8 days of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.\u003C/p\u003E\u003C/li\u003E\u003Cli class=\u0022list-item\u0022 style=\u0022box-sizing: inherit; padding-left: 5px;\u0022\u003E\u003Cp class=\u0022content-text list-text\u0022 style=\u0022box-sizing: inherit; color: rgb(81, 89, 120); margin: 8px 0px 0px; font-size: 14px; line-height: 20px;\u0022\u003ERACHNA CHANANA does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.\u003C/p\u003E\u003C/li\u003E\u003Cli class=\u0022list-item\u0022 style=\u0022box-sizing: inherit; padding-left: 5px;\u0022\u003E\u003Cp class=\u0022content-text list-text\u0022 style=\u0022box-sizing: inherit; color: rgb(81, 89, 120); margin: 8px 0px 0px; font-size: 14px; line-height: 20px;\u0022\u003EIn case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 6-8 days of receipt of the products.\u003C/p\u003E\u003C/li\u003E\u003Cli class=\u0022list-item\u0022 style=\u0022box-sizing: inherit; padding-left: 5px;\u0022\u003E\u003Cp class=\u0022content-text list-text\u0022 style=\u0022box-sizing: inherit; color: rgb(81, 89, 120); margin: 8px 0px 0px; font-size: 14px; line-height: 20px;\u0022\u003EIn case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 6-8 days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.\u003C/p\u003E\u003C/li\u003E\u003Cli class=\u0022list-item\u0022 style=\u0022box-sizing: inherit; padding-left: 5px;\u0022\u003E\u003Cp class=\u0022content-text list-text\u0022 style=\u0022box-sizing: inherit; color: rgb(81, 89, 120); margin: 8px 0px 0px; font-size: 14px; line-height: 20px;\u0022\u003EIn case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.\u003C/p\u003E\u003C/li\u003E\u003Cli class=\u0022list-item\u0022 style=\u0022box-sizing: inherit; padding-left: 5px;\u0022\u003E\u003Cp class=\u0022content-text list-text\u0022 style=\u0022box-sizing: inherit; color: rgb(81, 89, 120); margin: 8px 0px 0px; font-size: 14px; line-height: 20px;\u0022\u003EIn case of any Refunds approved by the RACHNA CHANANA, it\u2019ll take 6-8 days for the refund to be processed to the end customer.\u003C/p\u003E\u003C/li\u003E\u003C/ul\u003E\u003C/div\u003E\u003C/div\u003E\u003C/div\u003E\u003C/div\u003E\u003Cdiv class=\u0022MuiBox-root css-1u9wfns\u0022 style=\u0022box-sizing: inherit; display: flex; flex-direction: column; margin: 0px 24px; color: rgb(33, 53, 84); font-family: Lato, sans-serif; font-size: 16px;\u0022\u003E\u003C/div\u003E\r\n    \r\n","MetaKeywords":null,"MetaDescription":null,"MetaTitle":null,"SeName":"cancellation-and-refund","PageLayoutId":"68b4399b6d4df41cdd2a014b","Published":true,"StartDate":"0001-01-01T00:00:00","EndDate":"0001-01-01T00:00:00","Id":"6901ed2cdc43bfc53b71a120","UserFields":[]}